I prepare and give quite a lot of presentations, and from time to time coach others as they prepare.
Speaking is a vital part of what I do, although I do not see myself as a professional speaker, just somebody with a point of view on a range of topics that can be of value to others, and I have learnt from my many stumbles.
Having the opportunity to deliver a presentation is a gift, someone is endorsing your expertise, giving you the benefit of their credibility, as well as offering the opportunity to demonstrate that expertise.
Gold.
It is also a fact that the presentations that do not work are almost always the ones where the effort has not been invested in the preparation.
It is surprising to me how often people stuff it up, despite the time, effort, and stress, often to the point of nausea, that goes with the experience of preparation and delivery in front of a crowd, even a small one.
There are some common characteristics of the successful presentations, some of which I have written about on previous occasions, but was motivated to do so again by a friend facing a presentation he should be able to nail, because he has the knowledge and expertise, but utterly lacks the confidence to communicate in front of an audience there to hear him.
Summarised is the advice I offered from my experience.
Have a clear purpose.
The purpose is the one thing that holds the whole presentation together. Every comment, story, slide, movement and demo should add to that purpose, it is the reason people came, or at least choose to give you their attention at the beginning. It is important to relate not just the information they were promised, but why it is sufficiently valuable to them that you have made the effort to assemble your expertise on the topic so they can benefit from the information.
Find the story that illustrates the point you want to make.
Sometimes it may be a montage, but presenting is really storytelling by another name, and we evolved listening to stories, it is how we learn and comprehend. At heart we are all storytellers, we do it for our kids, and friends around the BBQ, in the pub, we use common language, instinctively use metaphors and similes, and often ‘air quotes’ to indicate uncertainty when we quote numbers. Why should it be any different in front of a formal audience? We just need to find the story that fits the purpose, and tell it with passion, commitment and authority.
Build empathy and intimacy.
Most find this hard, as it seems unnatural. Many years ago before giving my first major presentation in front of 1000 plus industry players I went and had some coaching. The thing that really stuck with me was a throwaway piece of advice. ‘It is not a presentation, it is a performance‘ I was told, followed by ‘most people in the audience will admire the fact that you got up, and be eternally grateful it is not them, feed on it’
From that starting point, if you are thoughtful, building some empathy can be pretty easy. Phrases like “Imagine you were….” or ‘It was a stormy Tuesday night in the old rectory, and …..’
Building intimacy implies the audience sees you speaking only to them, grabbing and holding their attention, ‘I knew we were right when Susan said this one thing…..’ This cues everyone listening into focusing their attention on what you are about to say to the exclusion of everything else going on around them.
Words and Visuals.
They each have their place, don’t get them mixed up. Words belong coming from your mouth, they do not belong on a screen, that is where the visuals should be. If you make the mistake of putting your words on the slides, you cede the authority in the room, people will read the slides and not listen to you. Instead, if you put up an interesting visual that illustrates the point, the audience will listen to and remember the words. Slides offer a framework for the words, reminders of the points that need to be made.
Everyone prepares for a presentation differently, some write, rehearse then deliver the script word for word, others free-wheel around the framework. It does not really matter, so long as you retain the attention of the audience and make all the points necessary along the way. The critical thing to achieve is to leave the audience with a story that resonates, that delivers on your purpose.
Stagecraft.
Those lucky, and talented enough to be selected to go to NIDA spend 3 years learning about stagecraft, so a blog post cannot even scratch the surface, but there are a few basics.
- Your physical presence and actions create a part of the visual and emotional experience that your audience has, it is literally a ‘stage’. How boring just to have someone driving a lectern as often seems to happen. Use the stage, move around, map out your points using the space you have. When you have an important point to make, move forwards, to the middle, if you want to build suspense, move backwards, slowly. Use your hands to point, (finger) engage (open hands) and shape (move your arms in squares, circles)
- Modulate and change your voice. The tone, speed, silences, and level at which you use that great tool, your voice, adds drama and colour to the delivery. Few things are worse than a monotone, and everyone will drift off very quickly no matter how good the material.
- Contrast everything. Holding attention is aided by contrast, your voice, movements, use of visuals. Use contrast within the context of the words and visuals, and always with the purpose in mind as the glue. Ensure there is movement and colour relevant to the purpose of the presentation as it adds to the performance you are delivering.
- Respect the audiences time, attention and expertise. Never go over time, in fact, be a few minutes quicker than they expect, and they will be grateful, as will the organisers. Even the very best speakers have trouble retaining full attention beyond about 25 minutes, so why do you think you need 40? Much better to limit yourself, and remove the extraneous material from your presentation, concentrating on the really important stuff, the bits that connect directly to your purpose.
- Use props to make your point when appropriate, they are a visual metaphor, and can be remarkably effective at making the point, and being memorable.
- As the presenter, you hold authority over the room. The audience will stand up if you ask them the right way, shake the hand of the stranger on their left, even do a silly dance at the end if you have delivered to them. Use the authority wisely, don’t abuse it or you will lose them forever. Don’t cede that authority you have been given, use it yo your advantage. I often see presenters giving away their implied authority by opening with with something like, “I am humbled to be here….“. You have the opportunity to build on the authority implied by the fact that you are the speaker, and leave the stage acknowledged by the audience as the expert, which adds to the memorability of your purpose, and your position as the authority on the topic.
- Body language. If you look nervous, the audience reacts differently to someone who looks confident and in charge. The words might be identical, but the response to the speakers and retention of information will be entirely different. This TED-X talk deals just with how the palm of your hand impacts an audience, now add the rest of your body to the mix.
- Never, never talk down to people, use terms or jargon that may not be understood, or try and demonstrate your expertise by dazzling with bullshit.
Practise.
I am amazed at how often I see people deliver their presentation for the first time live, in front of the audience. Practising is time consuming, and feels strange, but the more you do, the better the presentation will be. I have a very wise pot plant in my study, it hears all my presentations numerous times before anyone else has the chance. The only downside is that the feedback is a bit limited, so when I am ready, I also try it on a few indulgent and critical friends. Audiences like spontaneity, but even the very best performers practise their material relentlessly, so it is effortless, and seemingly spontaneous. With that intimate knowledge of the material comes the potential follow a track that emerges from audience feedback, engage with them, or just “riff a bit” without losing your place, as the core material is almost on autopilot.
I hope that all helps the next time you are faced with that thing that, in surveys at least, many of us fear more than death, public speaking. This curated list of 8 TED talks contains a wealth of tips and is worth working your way through as you develop your presentation skills, or prepare for that scary experience.
Mark, A great tip, and I agree, it is a very smart thing to do. Nothing like a smile in the audience at the start to settle the butterflies.
Allen, some great tips. Another way that I encourage clients to build empathy with an audience is to get out and talk to them before they start their presentation. Often presenters will bury themselves into the presentation making last minute changes and doing their final checks. There is more value I find in getting out and meeting the audience as they arrive. It creates a few friendly faces (which obviously helps if you’re nervous) and build rapport with the room before you start.
And the better the rapport the better the outcome of the presentation.
🙂
Mark.