‘Account Based Marketing’ or ABM is rapidly becoming the latest three letter acronym to which all and sundry seem to be hooking their horses.
All sorts of learned crap is being published, assuring me that ABM is the way forward, so I just googled it, 39.5 million responses.
I always thought that serving key and strategically important customers, the core of ABM, was what successful marketing and sales had always been about.
Must be deluded?
20 years ago as a newly minted consultant hanging out my shingle after a successful corporate career, one of my first products was what I called ‘SKAM’.
While it always got a laugh when I put it up, the acronym stood for “Strategic Key Account Management”.
Having now had a look at some of the ABM stuff coming out, they have done little beyond update the technology and call something that is core to sales and marketing success by another name. Then because they are calling it something new, try and flog it to unsuspecting and perhaps intellectually compromised people with too much money and perhaps not enough experience to understand what marketing really is all about.
Too snarky?
Perhaps, but it is this sort of nonsense that gives those of us who are thinking about this stuff, and have been for a long time, a bad name.
Those who read my musings regularly will know I have a corral full of hobby horses which I let out for a run occasionally. This is one of those occasions, so forgive my rant, but it is fun, and it is my blog!
The more things change the more they stay the same …