Pivot to innovate

Nick Hortovanyi’s blog led me to this terrific short video on the “Pivot” a concept  articulated by Eric Ries in his book “Lean Startup”.

The notion of the “Pivot” has always been there, I have seen it many times, and the willingness to fail,  learn from the failure, and go again is the foundation of innovation success. However, it took Ries to articulate it so simply in the book, and to then make it more accessable by offering the examples in the video.

Everyone who has successfully brought an innovation to market, has project managed a successful commercialisation, or is responsible for a continuous improvement process will see bits of their projects in this notion of a Pivot.

Digital Darwinism.

It is simply a fact of life that digital media is evolving faster than the existing institutions around it, particularly the regulatory ones.

The decision during the week to reverse the Federal Courts decision on the streaming of “almost live” NRL and AFL games by Optus, determining that after all, it was a breach of copyright,  is a case in point. Regardless  of the merits of either sides case, and the logic that the continuing success of the professional codes relies on funding from TV rights, the world has moved on, but the business model of the professional games has not.

We will wait around for another year or so until the high court comes down with a decision, and there will be a winner and loser, but from a long term perspective, both will be losers, simply because another year has been wasted trying to shore up the gunwales against Digital Darwinism, and we all know how successful that has been in the music industry, newspaper publishing, and a host of others.

If both games wish to engage with youngsters, those who will be around for a while to fund the games by watching, buying branded gear, attending events, they need to consider how these youngsters consume entertainment, and adapt.

The current copyright law was conceived in the 1700’s, and whilst it has evolved, it no longer is a reflection of society, but a distorted shadow vainly trying to keep up with technical changes happening at digital speed.

Cognitive Surplus

This is a term coined by Clay Shirky to describe the ideas, skills, knowledge that resides in peoples minds, and on enterprise shelves, unused, ignored, and sometimes actively avoided.

His argument is that there has been a huge shift in behavior, no longer are we passive consumers of media, our expectation now is that we are also able to produce and share, and we all want to, hence the growth of social media. The story of the little girl looking for the mouse behind the TV screen towards the end of this talk on his notion of Cognitive Surplus, says it all.

It seems to me however, that we can push the idea a bit further, fragmenting it, focusing our thoughts a bit more, to recognise the potential value of the pieces. 

A product development brainstorming is nothing more than an effort to identify the knowledge, that sits around in peoples heads, research labs archives, unwanted prototypes, incomplete projects, solutions to customer problems suppliers have but do not recognise, and so on, but they are wasted because nothing is being done.

An Innovation surplus?

An idea that has exploded around Australia is that of “Mens Shed” an organisation that uses the skills of older blokes to make a contribution to their community, some retired, others just wanting to do something useful . This may be an example of a “Social Surplus”.

When you look around, there are many situations where unused brainpower and skills can be used better than they are now, finding a way to do that is leveraging the surplus that exists, and we all benefit.

 

 

Encouraging evolution protects against revolution.

Evolution happens in most circumstances in the absence of strong ‘anti-evolution” measures, and often even then, generally there is stuff happening at the fringes.

However, rigid barriers hold back change, until like the boy in the dyke, you run out of fingers, and then all hell breaks loose.

Allowing, even encouraging evolution acts as a pressure relief valve.

For some years I worked in the regulated milk industry, it was pretty obvious that the regulations protected a small number of people to the detriment of many, were a barrier to growth, and had  no rational economic or social base  at all. The problem was politics, not economics, there were a small number of electorates that could swing on the votes of dairy farmers, and we all effectively paid a price to keep them in business.

It was pretty obvious it would end badly, as indeed it did. The costs to everyone were far greater than necessary when the regulations were removed, particularly to those who had survived only because of the barriers. Instead of having time to adjust, those farmers were “killed off” overnight, a tragedy for them, but an inevitable outcome of the sudden removal of significant protection.

In effect, the evolution that was happening on the fringes of the market, and in other regulatory  jurisdictions, was disregarded, and it required a bloody revolution, with all the associated pain, to get change. 

Just think how much less pain would have been felt in the Middle East had the various autocrats in the region allowed change to evolve, rather than supressing it for years. It is much easier in the long run to encourage evolution.

Digital marketing or marketing in a digital world?

It is all a matter of perspective.

Digital marketing implies an application of the existing disciplines of marketing, just tweaked a bit to accommodate the presence in the environment of digital options, facebook, linkedin, Pin it, and the rest.

Marketing in a digital world implies a pivot, the old rules no longer apply, because the world has changed.

Comscore has released their latest research, summarised and commented on in Mike Stelzner’s great Social Media Examiner blog. The impact of on line shopping, our seeming addiction to social sites and the opportunities to find new ways to engage with consumers as they conduct their digital lives, is delivering a host of new businesses, business models, and service opportunities not on the radar  just a couple of years ago. Just look at the sudden emergence of cloud computing,   the question is not where in the organisation responsibility for operating the cloud interactions should reside, but how can we best leverage the opportunities thrown up by this piece of the digital revolution.  

Digital is no longer an option if medium term commercial survival is an objective, weather it be marketing, managing manufacturing, customer relationships and inventory, or just doodling, it is the other side of the inflexion point.

Not every body is there yet, but it will not be long, so don’t be late.

 

 

Crowdsourced funding for SME’s.

Blogs, facebook, web sites, and e-books have all bypassed the mass model of publishing, enabling huge numbers of people a creative outlet not available before 2000, but there is still the need for seed-funding. Raising the modest amounts of money to try and commercialise creativity has become a whole lot easier with the birth of Kickstarter, a crowdsourced funding platform for creativity.

Kickstarter is an interesting model. It calls for pledges for a project, a target and a time frame. When the target  is reached, the credit card pledges are activated, if the target is not reached, they lapse. In this way, it creates micro finance for creative projects. The social media collaboration between the site, and facebook enables a “fan-base” to be developed, creating a market at the time the pledges are taken.

A challenge to this type of funding being extended to commercial operations is the hold current legislation gives ASIC, intended as a protection against snake-oil salesmen. The same challenge exists in the US where last week congress passed legislation to enable crowdsourcing of funding up to $1 million/year from a small unaccredited investors, and $50 million for established private companies before having to register a prospectus with the SEC. 

Both are very good ideas, that should be translated to Australia where SME’s have great difficulty raising money, and the hurdle of having a prospectus approved by ASIC is very high indeed. The potential for growth enabled by access to funding by SME’s has to be substantial, providing a kick to the economy.